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Paulam Bhadra (Paul1234)
PEGA
Lead System Architect
Pegasystems Inc.
CA
Paul1234 Member since 2014 3 posts
PEGA
Posted: November 1, 2016
Last activity: November 22, 2016
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How to Attach a correspondence record to an outgoing email

Hello,

We have a requirement where user can send an email using a correspondence rule and the outgoing emailwill be listed as an attachment to the case. Now the same correspondence  record can be attached as .eml or .msg format to another outgoing email. Are there any way to do that ? The issue here is the the correspondence record is not stored in Data-WorkAttach table rather than it is stored in pr_data so we dont have a concrete .eml or .msg file. We have tried reading the blob from pr_data and send that as an attachment which actualy gets attached but the ontent becomes binary. Any help will be highly appreciated.

Thanks

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