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Verizon
Posted: April 4, 2017
Last activity: April 13, 2017
How to auto close a case,which is not having any assignments
Hi, I would like to auto close a sub case, for example; i have a parent case A and based on fill-up information of parent case A i have to create the sub case B and close automatically.
options tried:
1. added decision shape in the flow next to start shape and based on condition directly pointing to end shape, this didn't work.(pyCommit error coming)
2. pxForceCaseClose activity tried.
3.pxDeleteAssignmentsForWork
What was the pyCommit error that occurred when you tried option 1?