Question 4 Replies 1292 Views × Close popover Raju Thappeta (Raju Reddy) Verizon Verizon IN View Profile Send Message Raju Reddy Member since 2016 1 post Verizon Posted: April 4, 2017 Last activity: April 13, 2017 Posted: 4 Apr 2017 9:44 EDT Last activity: 13 Apr 2017 5:20 EDT Closed How to auto close a case,which is not having any assignments Hi, I would like to auto close a sub case, for example; i have a parent case A and based on fill-up information of parent case A i have to create the sub case B and close automatically. options tried: 1. added decision shape in the flow next to start shape and based on condition directly pointing to end shape, this didn't work.(pyCommit error coming) 2. pxForceCaseClose activity tried. 3.pxDeleteAssignmentsForWork Enterprise Application Development Dev/Designer Studio × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years ago Posted: 5 Apr 2017 13:44 EDT × Close popover Carissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message CarissaW_GCS PEGA replied to Raju Reddy What was the pyCommit error that occurred when you tried option 1? Posted: 4 years ago Posted: 13 Apr 2017 5:20 EDT × Close popover Raju Thappeta (Raju Reddy) Verizon Verizon IN View Profile Send Message Raju Reddy Verizon replied to CarissaW_GCS i do not have exact error now, but it is saying some DB kind of error(Like SQL......) Posted: 4 years ago Updated: 4 years ago Posted: 6 Apr 2017 2:12 EDT Updated: 6 Apr 2017 2:11 EDT × Close popover Aditya Viswanatha (AdityaViswanatha) JBC International Finance Limited JBC International Finance Limited SG View Profile Send Message AdityaViswanatha JBC International Finance Limited replied to Raju Reddy here close means you want to resolve-close it then the 2nd option should have worked. Also even in 1st option you could have updated the status in end shape to resolve the case, this should be in child case B. Posted: 4 years ago Posted: 6 Apr 2017 2:56 EDT × Close popover Pankaj Rawal (rawap) PEGA Sr Architect, Case Management Pegasystems Inc. IN View Profile Send Message rawap PEGA replied to Raju Reddy Could you share the configuration screenshots for both option 1 and 2. Ideally option 2 should have worked without any specific setting. Where exactly are you calling pxForceCaseClose ?