How to auto refresh harness after drag and drop of assignments
We are using OOTB drag and drop feature for transferring assignments from workbasket to team members. But after transferring the assignments the harness is not getting refreshed and number of cases assigned to team members still remains the same. Only after reloading the page latest change is reflecting. Please let me know how can i refresh the harness after drag and drop of assignments.We are using Pega 7.2.2 version.
pyUDashWorkAssignmentDragHandle is the OOTB Control you may be using for Drag & Drop. Please confirm this. This is an available rule so you can do a Save As of this rule & make modifications to it. You can add a click event to refresh the section.
Please check and let me know if it working for you.