Posted: 30 Oct 2015 12:49 EDT Last activity: 4 Nov 2015 16:19 EST
How best to utilise and analyse the results of a survey built with Pega Survey?
I am using the standard Pega Survey component and it's capabilities to build and deliver a survey to end users.
We are running on PRPC 7.1.9 and it would seem documentation for Pega Survey on 7.x is very limited. I first would like to understand more about the capabilities of this component above and beyond just delivering a survey to the end user.
For me the real value is understanding the survey responses across a configurable sample to be able to establish trends and patterns to which the system can react. Is there any capability for this out of the box or is this something that must be built/configured by development teams?