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Posted: July 28, 2018
Last activity: July 30, 2018
How to calculate average of time taken to complete task in Report
How can I calculate average time took for case to resolve. No of tasks completed to total time to complete tasks.
Thanks
Hello,
Well the easiest answer would be to compare pxCreateDateTime with the resolution date time but this will not be sufficient for you I guess.
The next approach might be to work on implementing a sort of timer on each task but I don't think we have that Out-Of-The-Box