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Accenture
Posted: December 7, 2017
Last activity: December 7, 2017
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How can create sub-cases from the list?
I have a list of data and apart from that I have to open different sub-cases, and after all the sub-cases are finalized, I have to continue with the main case. How can I do this ? It's possible ?
Hi Daniel,
You can use create case smart shape in a flow for creating multiple cases and for the parent case to wait for child cases, you can use a wait shape until all childs are resolved. (By finalized, I assumed after resolution of child cases)
-Ravi.