Question
How can I get around process and step in a flow
Hi,
I know that there is a pxChangeStage API to move to arbitrary stage, but I do not know how to get around process and step inside. For example, in below flow design, if I am right now at somewhere at Stage 2, and let's say, I want to go back to Step 4 in Process4. Could somebody give all options that I can take to implement this, and what is the best practice or standard method?
Thanks,
***Edited by Moderator Marissa to update platform capability tags***
Hi Cloe,
You can use ticket to jump toa particular step in a particular stage.
Hi,
Thanks for the info. I have never used ticket but once I heard ticket is something like Go To statement and it is a bad practice to use. Is that right? If so, isn't there a more standard way to just go back?
Thanks,
Really, I thought a ticket can only jump to a particular step in the current process of the current stage, not to a different process even within the same stage. Has this changed?
I don't think ticket behavior is ever changed as this is one of a very classic functionalities from PRPC 5x. But I heard using a ticket is a bad practice anyways a couple of times. Maybe, or maybe not. If anyone knows what I am talking about, please let me know.
Now, I want to know how to use ticket for this use case. Is it possible to give me some guidance? Screenshot helps largely.
Thanks,
Hello,
Please check if the below links are helpful -
https://community1.pega.com/community/product-support/question/launch-change-stage-clicking-custom-button
https://community1.pega.com/node/1044516
Thanks,
Mounika