Question2Replies36Views×Close popoverLarisa Kerimbekova (lkerimbe) Virtusa Larisa Kerimbekova Virtusa US View Profile lkerimbe Member since 2016 26 posts Virtusa Posted: June 10, 2020Last activity: June 11, 2020Posted: 10 Jun 2020 18:30 EDTLast activity: 11 Jun 2020 12:45 EDT How can I have Application Email account with different reply ToWe have an Application with numerous different cases and currently have Application associated Email Account. Now user wants to have different Reply To for one of the cases. How we can implement it?***Edited by Moderator: Pallavi to change content type from Discussion to Question*** Pega Platform Conversational Channels Technology Services Senior System Architect ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 7 months agoUpdated: 7 months agoPosted: 11 Jun 2020 2:50 EDTUpdated: 11 Jun 2020 8:55 EDT×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileMarcLasserre_GCS PEGA replied to lkerimbeHello, Could you try this approach: https://collaborate.pega.com/question/passing-replyto-parameter-corrnew-activity Posted: 7 months agoPosted: 11 Jun 2020 12:45 EDT×Close popoverLarisa Kerimbekova (lkerimbe) Virtusa Larisa Kerimbekova Virtusa US View Profilelkerimbe Virtusa replied to MarcLasserre_GCSThis approach will work not work for correspondence shape.