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Judicaël THEVENARD (THEVENARDJ)
Haute Autorité de Santé
Chef de projet
Haute Autorité de Santé
FR
THEVENARDJ Member since 2019 1 post
Haute Autorité de Santé
Posted: December 1, 2020
Last activity: December 15, 2020
Posted: 1 Dec 2020 9:37 EST
Last activity: 15 Dec 2020 3:59 EST
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How can I obtain the list of operator logins over time

Hello,

This may seems like a rookie question but I have search Pega Platform, Community and Collaborate and I did not find the answer to my question.

I'd like to follow on a yearly/monthly/daily/hourly basis the list of operators that log into our application because I want to detect if some operator work group are connecting or not over time.

  • I found Last Connection on the Operator list but it does not tell me if the operator connected the day before.
  • I also found the unique user report on PDC but isn't it biased cause it only logs when events occur ? What if a user triggers no event by connecting ? And it also is not consistent cause, for a specific day, I don't have the same number of unique user and the same number of distinct operators.
  • I finally found the PDC report Max Unique Users but it doesn't list the operators ID and is limited to the 13 previous days.

My request seems obvious and legitimate but I worry that Pega is not able to give it's users this kind of reporting.

Not something fancy but I'll be glad to just have :

Date-Time succesfull login Operator ID
20201201 16:03 Operator001
20201201 08:34 Operator001
20201201 12:45 Operator002

Can you help me building this kind of report or finding the logs that will help me build it ?

Hello,

This may seems like a rookie question but I have search Pega Platform, Community and Collaborate and I did not find the answer to my question.

I'd like to follow on a yearly/monthly/daily/hourly basis the list of operators that log into our application because I want to detect if some operator work group are connecting or not over time.

  • I found Last Connection on the Operator list but it does not tell me if the operator connected the day before.
  • I also found the unique user report on PDC but isn't it biased cause it only logs when events occur ? What if a user triggers no event by connecting ? And it also is not consistent cause, for a specific day, I don't have the same number of unique user and the same number of distinct operators.
  • I finally found the PDC report Max Unique Users but it doesn't list the operators ID and is limited to the 13 previous days.

My request seems obvious and legitimate but I worry that Pega is not able to give it's users this kind of reporting.

Not something fancy but I'll be glad to just have :

Date-Time succesfull login Operator ID
20201201 16:03 Operator001
20201201 08:34 Operator001
20201201 12:45 Operator002

Can you help me building this kind of report or finding the logs that will help me build it ?

Best regards,

Judicaël

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform Case Management Reporting Healthcare and Life Sciences Project Manager