Question

7
Replies
469
Views
Close popover
Hongte Kim (kimh1)
PEGA
Sr. System Architect
Pegasystems Inc.
JP
kimh1 Member since 2016 32 posts
PEGA
Posted: April 20, 2017
Last activity: May 23, 2017
Closed

How can I update pyMaxAttempts and pyMinimumAgeForProcessig

Hi,

My customer use SLA correspondence and sometime they have more than 350 recipients.

When I tested I found that some of correspondence will not be sent because of timeout of SMTP server.

So I need to modify the SLA to retry to send timeout mails.

But I don't know how to modify pyMaxAttmepts and pyMinimuAgeForProcessing.

I tried below operation but it doesn't work.

<Operation>

do a SaveAs of pyDefault model from System-Queue- class to System-Queue-ServiceLevel class. Then set mentioned properties in it.
pyMaxAttempts
pyMinimumAgeForProcessing

***Updated by moderator: Lochan to update Categories***

Enterprise Application Development Dev/Designer Studio Case Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.