Question1Replies237Views Harryv29 Member since 2016 1 post ING Posted: 3 years agoLast activity: 3 years 9 months ago Closed How can an operator select which workbasket to pull fromOne department has one access group in Pega.The access group has 2 workbaskets defined.Now the operator pulls from 2 workbaskets without knowing which workbasket to pull from.Part of the department works on 1 basket, part on the other basket. The entire department has only 1 LDAP group which gives them access to Pega via 1 access group.I created 1 workgroup with one basket as a default and 1 workgroup with the other as defaultThe operator cannot select a basket in the caseworker screen.What is the best way to deal with this: part of operators in 1 accessgroup may only work on basket 1 and other part of same group only works on basket 2. Case Management Security ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoSantanu PEGA replied to Harryv29Have you configured getNextWork in order to allow your enduser to pull items from workbasket ? If yes then putting your logics there in getNextWork is a good option.