Question9Replies1762Views×Close popovervenkata goli (venkatag3156) Deloitte Deloitte IN View ProfileSend Message venkatag3156 Member since 2018 2 posts Deloitte Posted: September 11, 2018Last activity: September 20, 2018Posted: 11 Sep 2018 5:01 EDTLast activity: 20 Sep 2018 8:27 EDT Closed How can we Attach A document before case creation?Hi AllI am trying to achieve a functionality that "Attach a document before creating the Case",But somehow we are not able to attach the documents and getting an error.Can any one help on this.ThanksVenkata Goli Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoPosted: 11 Sep 2018 5:32 EDT×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileSend MessageMarcLasserre_GCS PEGA replied to venkatag3156Hello, I believe this is because the attachment has to be stored on the Database and associated with the correct Case. So if your case hasn't been created yet it becomes impossible. Posted: 2 years agoPosted: 11 Sep 2018 6:43 EDT×Close popoverNaveen Kumar Gattupally (Naveen_Naanu) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend MessageNaveen_Naanu PEGA replied to venkatag3156Hello Venkat, If you are creating a case via email functionality you can attach the attachments to case. Posted: 2 years agoPosted: 11 Sep 2018 8:02 EDT×Close popoverDivya Sri Padarthy (divyasripadarthy) Cognizant Technology Solutions Senior Pega Developer Cognizant Technology Solutions NL View ProfileSend Messagedivyasripadarthy Cognizant Technology Solutions replied to venkatag3156Attaching a document, is it done manually or automatically from back-end? Posted: 2 years agoPosted: 11 Sep 2018 11:20 EDT×Close popovervenkata goli (venkatag3156) Deloitte Deloitte IN View ProfileSend Messagevenkatag3156 Deloitte replied to venkatag3156Thank you all for prompt reply. We are able to attach the doc after creating the Case ,We are creating the case manually not through email. While creating case we tried to attach the document and we are getting below error "** Exception occurred while mapping incoming response to .response_POST" Posted: 2 years agoPosted: 12 Sep 2018 14:40 EDT×Close popoverRachit Agarwal (Rachit_Agarwal) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend MessageRachit_Agarwal PEGA replied to venkatag3156Please check the below post. https://community1.pega.com/community/product-support/question/attaching-attachment-temporary-case Hope it helps. Posted: 2 years agoPosted: 13 Sep 2018 5:51 EDT×Close popoverGayatri Nistala (Gayatri) incessant incessant IN View ProfileSend MessageGayatri incessant replied to venkatag3156can you try creating a temporary case and attach your documents after that you can persist your case . Posted: 2 years agoPosted: 13 Sep 2018 10:10 EDT×Close popoverRaveendra Mothukuri (Raveendra) Incessant technologies pvt ltd Technical Lead Incessant technologies pvt ltd IN View ProfileSend MessageRaveendra Incessant technologies pvt ltd replied to venkatag3156Below link might help you https://community1.pega.com/community/product-support/question/how-attach-file-case-creation Posted: 2 years agoPosted: 19 Sep 2018 0:01 EDT×Close popoverGayatri Nistala (Gayatri) incessant incessant IN View ProfileSend MessageGayatri incessant replied to venkatag3156HI, Have you tried creating temporary object? Posted: 2 years agoPosted: 20 Sep 2018 8:27 EDT×Close popoverSyedalifathima syedsulaiman (Syedalifathimas7400) Tekclan solutions Tekclan solutions IN View ProfileSend MessageSyedalifathimas7400 Tekclan solutions replied to venkatag3156You can try to attach in pyStartCase Flow. For this you can simply add Attach Content Smart Shape. Then it will work.