How can we submit a request to modify a Final rule?
We are in need of adding Tour IDs dynamically and to do this we need to edit the pzIdentifiersContent rule. We wish to put an expression in the Tour ID field that generates a TimeStamp, but since this is a Final rule , we cannot do this. What approach can we take to overcome this?
Thank you.
***Updated by moderator: Lochan to add Categories***
Pegasystems Inc.
IN
For now, I dont see any challenge in making this as available rule as its used for Guide Tour.
Please create an SR with exact business need, respective team can validate to make this rule as available if its not breaking any other functionality. Atleaset, if the case is valid, they can consider in upcoming release.
Pegasystems Inc.
IN
Hi Caesarh,
If you proceed with creating an SR with the support team, request you to share the SR number here so that we can tag it to the thread for the benefit of the engineer working on the case.
Thanks!
Pegasystems Inc.
US
Hi Caesarh,
Did you raise an SR?
Thanks,
Tigran