How to catch all exceptions of Automation in one place and send email using Microsoft exchange
Hi Team,
How to catch all exceptions of an Automations in one place(controls not matched, System Issues, Network Connectivity) and send an email to an Admin using Microsoft exchange.
I tried with setting the Email Mode"on" in RunTimeConfig.xml and since its an exchange server, getting below error
1) Exception Information
*********************************************
Exception Type: System.Net.Mail.SmtpException
StatusCode: MustIssueStartTlsFirst
Message: "The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated"
Thanks,
Arun
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Accepted Solution
Pegasystems Inc.
US
The user needs to have permission to send the email. Here is the online documentation:
http://help.openspan.com/80/Platform_Configuration/RuntimeConfigXML.htm#DiagnosticsPublishers
Be careful with this - if you have a solution that has a large number of exceptions and you turn this on for a large number of users you can create a number of issues at the mail server
Accenture
US
Thank you Jeff. Also how to terminate the automation when it ended in an exception?
Thanks,
Arun
Pegasystems Inc.
US
Each automation has a built in exception handler. It is available from the events tab in Object Explorer. If you place this on the automation surface, you can use it to handle any exception in the automation. While it is better to wrap steps with a Try-Catch so you can continue execution if necessary, this feature can be used to globally handle exceptions in an automation. What you choose to do next when an exception is thrown is then under your control.
