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MohammadS4753 Member since 2013 47 posts
Accenture
Posted: 2 years ago
Last activity: 2 years 10 months ago
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How to Change Classgroup of a workclass while the system is in production

Hi,

Currently we have two classes Work-AB and Work-AB-CD and there two classes are mapped to two different class groups. the cases data is getting sitting in two different tables like Work_AB and Work_AB_CD and the system is in production.

As per the enhancement request, we are planning to change the class "Work-AB-CD" to belong to a class group which is "Work-AB". if we do this, user cant access the old data of "Work-AB-CD" class.

Any solution will be very helpful in this situation.

Thanks,

Mohammad.

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