Question
Accenture
IN
Last activity: 19 Apr 2020 4:18 EDT
How Child cases to proceed and in some cases child cases should not proceed
Two Scenarios here
Scenario 1: I have C1, C2, C3 Childs if C2 child is opened I should not allow C1 and C3 to proceed.
Scenario 2: If C2 is opened I want C1 and C3 to continue
Thanks,
Updated: 14 Jun 2021 7:38 EDT
JP Morgan Chase & Co.
IN
Could you please confirm one thing, are those three child cases are constant, or will the count vary?
Accenture
IN
I would like to know in both cases (Constant and Vary). Thanks
Pegasystems Inc.
FR
Hello,
I would keep the childs list on each child and before performing any action check if another child is already processing.
Accenture
IN
Hi Marc,
Good Idea, in Scenario#1, how not to be proceed? which method you use / approach you use to achieve that?
Thanks
Pegasystems Inc.
FR
Hello,
Well you have multiple options I guess it depends on the locking mechanism of you Work Objects.
You could try Obj-Open-By-Handle with the lock, if you can take it on all childs then fine you can process further if not then do nothing and stop.
Or you could check the lock instances to verify if any other childs is already locked by somebody else.