Related content:

Question Parent case should be proceed after one particular child case is Resolved-XXXX Question How to copy child case info to parent case? Question Parent case not proceeds to next stage, although child cases were resolved Question How to populate some property values from Parent case to Child Case in pega 7.2 Question How to handle Performance in Production when we are creating many child cases? Question How to pass attachments from parent case to child case and show them on first screen of child case? Question How to continue another assignment in flow if user is not responded for some specific time? Question Update a Case shape not working for All child cases option Question Making a child case temporary from pyDefault of the child case Question Temporary case only if not a child case
Contact a Moderator

Question

5
Replies
56
Views
ramakrishnaa7516 Member since 2018 59 posts
Accenture
Posted: 5 months ago
Last activity: 5 months 3 weeks ago

How Child cases to proceed and in some cases child cases should not proceed

Two Scenarios here

Scenario 1: I have C1, C2, C3 Childs if C2 child is opened I should not allow C1 and C3 to proceed. 

Scenario 2: If C2 is opened I want C1 and C3 to continue

Thanks,

Pega Platform Case Management Low-Code App Development Technology Services Senior System Architect
Close popover
Posted: 5 months ago

Could you please confirm one thing, are those three child cases are constant, or will the count vary?

Posted: 5 months ago

I would like to know in both cases (Constant and Vary). Thanks

Posted: 5 months ago

Hello, 

I would keep the childs list on each child and before performing any action check if another child is already processing. 

Posted: 5 months ago

Hi Marc,

Good Idea, in Scenario#1, how not to be proceed? which method you use / approach you use to achieve that? 

Thanks

Posted: 5 months ago

Hello, 

Well you have multiple options I guess it depends on the locking mechanism of you Work Objects. 

You could try Obj-Open-By-Handle with the lock, if you can take it on all childs then fine you can process further if not then do nothing and stop.

Or you could check the lock instances to verify if any other childs is already locked by somebody else.
Share this page LinkedIn
Copied!