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AntonyRajan Member since 2015 18 posts
Hexaware
Posted: July 12, 2016
Last activity: September 13, 2016
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How to close an Interaction tab from a button in Service case?

Hi all,

 

In my application , we are trying to resolve/wrap up the Interaction and service at a same time.

This action needs to be done on click of a button from service case.

 

C case and I case are separate thread, so I am not able to close the I- case tab using the button in service case. Is there is any way to achieve it?

 

Please provide your inputs on this. TIA

 

Thanks,

Antony

 

***Updated by Moderator: Vidyaranjan. Removed user added Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option***

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