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palakt44 Member since 2017 2 posts
Accenture Services PVT Ltd
Posted: 8 months ago
Last activity: 8 months 3 weeks ago

How to configure assignment level SLA on assignments of screenflow?

There is a flow called XYZ, has one subprocess which is calling a screenflow. Now we have one Workobject level SLA on XYZ flow and we want to configure an SLA for screenflow without interrupting the WO level SLA.

Please let me know if there is any way to set assignment level SLA for the assignments which are part of screenflow.

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform Case Management
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