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Chhatrapal Member since 2012 14 posts
Roche Poland
Posted: November 21, 2019
Last activity: November 21, 2019
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How to Configure Service Request Process for Service - REST ( pega v7.4)

Hi,

I am working on PEGE 7.4 version where i would like to setup Error handling when someone calls my SERVICE- REST rule.

My Requirement is , When certain elements updated in other external system it should also be reflected to PEGA case ID . for example Docusign document once finished it calls pega Docusign Service-REST rule.

I am looking to leverage Execution mode in Service-REST rule which should allow to handle inbound errors like pega case id locking and queue the item for some retry

I went through some artical already to create a service request processor but not sure how to use it for REST api . Article gives to create this rule for other type of service but not REST.

https://community.pega.com/knowledgebase/articles/data-integration/configuring-service-process-requests-asynchronously

I would like to handle a case where once we receive data and attachment from Docusign it should get passed to pega case id and in case locking it should queue it with this service request processor.

Can someone advise me what is good approach here?

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