Retta Neeraj (RettaN12)
Kl University
Retta Neeraj
Kl University
RettaN12 Member since 2018 3 posts
Kl University
Posted: June 14, 2021
Last activity: June 14, 2021
Posted: 14 Jun 2021 3:27 EDT
Last activity: 14 Jun 2021 3:28 EDT

How to configure Timeout for Service-Rest in Pega 8.3

Hi All,

We have requirement to update Service-Rest timeout to 10 sec.


Set Enable service SLA with fallback activity to true

Maximum duration for service activity (milliseconds) to 5000


Maximum consecutive violations to 1


Retry interval (seconds) to 10

In service activity called Wait method with 20 sec and in the fallback activity added a page-set-message and added an error.


Even though timeout exceeded, my fallback activity is not getting triggered. Kindly help me achieve this requirement






***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.3.3 Data Integration Case Management System Administration Manufacturing Senior System Architect