Srikanth Gaddamanugu Member since 2017 7 posts
ANZ Banking Group Ltd
Posted: April 21, 2020
Last activity: April 22, 2020

How to configure WHEN conditions on Business Logic based Routing on Case type

I want to route an assignment based on a business condition to a WL/WB . I want to use the options of Business Logic  option on an assignment in the case type definition. But I am not able use the existing application When condition  

PFA screenshots of CaseTypeDef and OOTBWhen conditions . i want to configure application specific WHEN condition 


***Edited by Moderator Marissa to add Help file URL to post and remove it from the Related Support Case field***



Pega Platform 8.4 Pega Platform 8.3.3 Decision Management Case Management Other Industry Solutions Engineer
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