Question

1
Replies
120
Views
Srikanth Gaddamanugu Member since 2017 6 posts
ANZ Banking Group Ltd
Posted: 5 months ago
Last activity: 5 months ago
Solved

How to configure WHEN conditions on Business Logic based Routing on Case type

I want to route an assignment based on a business condition to a WL/WB . I want to use the options of Business Logic  option on an assignment in the case type definition. But I am not able use the existing application When condition  

PFA screenshots of CaseTypeDef and OOTBWhen conditions . i want to configure application specific WHEN condition

 

https://community.pega.com/sites/default/files/help_v731/case-managemen… 

 

***Edited by Moderator Marissa to add Help file URL to post and remove it from the Related Support Case field***

 

 

Pega Platform 8.4 Pega Platform 8.3.3 Decision Management Case Management Other Industry Solutions Engineer
Share this page LinkedIn