DebanjanS Member since 2013 3 posts
Accenture Services Pvt Ltd
Posted: 3 months ago
Last activity: 3 months 4 weeks ago

How to convert existing(6.2) Work type to case types (8.4) during upgrade

We have a requirement to convert existing production work types which developed long back in 6.2 in Customer Service to Case types during pega 8.4 upgrade. How to reuse the same class structure and create case type for those intents?


Current application version is 7.4.

Pega Platform 8.4 Case Management Consumer Services Lead System Architect
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