Question
4
Replies
55
Views
Bizmatica
Posted: March 22, 2018
Last activity: April 27, 2018
Closed
How to create additional CTIAACCLinkEvent Pega Call service package
Hi Community,
We need to increase CTIAACCLinkEvent service package. Anyone know which is the correct procedure to create additional service package and related soap services?
In addition to service package and soap service are there other components?
Pega version: 7.2.1
Pega Call: 7.21
Thanks
Roberto
Did you confirm that all the CTIAACCLinkEvent## service packages are in use and causing delays?
I would not add any more unless you have clearly identified that you are running into a bottle neck.
Save as on the CTIAACCLinkEvent and increment the number 10->11 and so on.
update the CTILINK Engine AACC rule form / advanced tab. Increase count for 10 ->11 and so on
Thank You.