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Posted: November 14, 2018
Last activity: December 27, 2018
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How to create SLA into Calendar
Hi,
I have the requirement to enter the SLA into the calendar that is in PEGA when I launch it, but I am still confused about the function of the calendar and how to insert the SLA into the calendar.
Can anyone please let me know about this problem?
Thanks in Advance.
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Posted: 2 years ago
This is not supported OOTB in platform and this calendar gadget is deprecated now.
Posted: 2 years ago
According to the other comments in this thread and from speaking to my Support Engineers, this not possible.
Hello,
I don't think you can setup an SLA in the Calendar. You can surely based your SLA on Calendar but not the over way around I think.