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KrishnaPrakashC Member since 2015 5 posts
RABO Bank
Posted: September 23, 2016
Last activity: October 6, 2016
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How to Customize FROM email address in Agent Scheduler report

Hi,

We are using PEGA 6.1 SP1 version. Whenever scheduled reports sends an email from PEGA it uses "Admin-Scheduler@pega.com" as FROM address by default. This part is hard coded in PEGA activity "pyActionSendMail". 

Now my clients organisation blocked this domain for security reasons hence scheduled reports are not delivered. Is there a way to change this FROm address without customizing this rule? Or should i raise a SR with PEGA to address this issue.

***Updated by Moderator: Marissa. Removed user added #helpme group tag. Apologies for confusion, shouldn't have been an end-user option; added SR details***

Reporting SR Created
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