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JonathanBroer Member since 2011 3 posts
MKB Brandstof
Posted: March 28, 2019
Last activity: April 9, 2019
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How to customize Error Message

I'm trying to customize a Pega error screen "There has been an issue; please consult your system administrator" to contain a different logo, background color, message etc.

However I'm unable to find the rules where this screen is built.

So far I've found & tried the following:

- Adjusting ActivityStatusError Harness & Section

- Adjusting pySystemErrorInc HTML Fragment

I've adjusted the rules in both an Unauthenticated ruleset and in a Delegated ruleset within my application. But I'm still getting the same screen.

The error is currently presented after the user logs in via SSO, through a Pega Mashup (the error itself is caused by blocking 3rd party cookies). - I'm not looking to solve the error itself, but I want to be able to customize this error screen.

Does anybody know how to customize this?

Using Pega 7.4

Kind regards,

Jonathan

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