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VENKATA SUMANTH KRISHNA NORI (VENKATASUMANTHKRN3972)
AMEX

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VENKATASUMANTHKRN3972 Member since 2012 3 posts
AMEX
Posted: May 10, 2018
Last activity: May 11, 2018
Posted: 10 May 2018 17:04 EDT
Last activity: 11 May 2018 16:13 EDT
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How to Debug PEGA0010 : Agent Disabled issue

Today morning in our production environment, on one of the nodes, some OOTB agents went down and restarted automatically.

Logs show:
Agent [Pega-RULES] activity [Code-.SystemPulse] queue number [1] terminated manually ErrorMsg: Terminated manually.

We can see alert PEGA0010 in Alert log. No other information is available in Pega rules and Alert Logs.

Agents were automatically restarted before we could check the exceptions on Agent Management in SMA.

What is the best way to find out what cased the issue.

Thanks,

Sumanth

Data Integration Java and Activities Security System Administration
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