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VENKATASUMANTHKRN3972 Member since 2012 3 posts
AMEX
Posted: 2 years ago
Last activity: 2 years 4 months ago
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How to Debug PEGA0010 : Agent Disabled issue

Today morning in our production environment, on one of the nodes, some OOTB agents went down and restarted automatically.

Logs show:
Agent [Pega-RULES] activity [Code-.SystemPulse] queue number [1] terminated manually ErrorMsg: Terminated manually.

We can see alert PEGA0010 in Alert log. No other information is available in Pega rules and Alert Logs.

Agents were automatically restarted before we could check the exceptions on Agent Management in SMA.

What is the best way to find out what cased the issue.

Thanks,

Sumanth

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