Posted: 10 Feb 2016 3:28 EST Last activity: 19 Aug 2016 8:19 EDT
How to delete private check out rule, when i am not able to open it.
I have one private check out rule '@baseclass.hasMessages'. Because of this I am not able to open any rules/create any rules. I need to delete this rule from my private check out. Could you please help me.
Any of you remember the old shift-F3 thing that showed a padlock icon ? It was a hidden key-sequence intentionally provided for un-checking-out rules that were locked by someone else in an emergency when that other person is unavailable (like they went on a 3 week vacation to Nsese and forgot to remove their checkout). Does any vestige of that feature still exist ? /Eric
Just like Aruldevan mentioned, you can delete it directly from the data base.
Query the DB for the checked out version of the rule and delete the rule directly from there. You might want to query pr4_rule and pr4_rule_vw table to first confirm the row you want to delete, and then delete.
BE VERY CAREFUL when deleting a rule from these tables, since delete of a wrong rule can render you and other users in lot of trouble. Hence use the above as a LAST RESORT .
Thank you for your inputs and suggestions. I have created a Service request with the Infrastructure team to release the old operator id and create a new one. They have created new operator id. Now it is working fine.
Once again Thank you all for your time and suggestions. This forum is very helpful.
I am facing the similar issue and I have deleted the enetry of the private checked out rule from both the pr4_rule and pr4_rule_vw tables still i can see the rule in private checkout. Is there any way i can get this fixed. Unfortunately, I cannot get the new Operator Created due to the Organization Policy.