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kandi_ak Member since 2017 12 posts
ME Bank
Posted: 2 years ago
Last activity: 2 years 4 months ago
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How to determine if chat is in-progress?

Hello,

Is there a way or API where we can determine if a chat is in progress?

I can see from browser there is fireflyChatApi object available, but I can't find any flag that says if a chat is in progress or ended.

***Updated by moderator: Lochan to tag SR details***

Pega Customer Service User Interface SR Created
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