Rohini Srinivasan (RohiniS6)
Infosys Technologies Ltd

Infosys Technologies Ltd
RohiniS6 Member since 2012 3 posts
Infosys Technologies Ltd
Posted: August 19, 2016
Last activity: May 4, 2017
Posted: 19 Aug 2016 8:08 EDT
Last activity: 4 May 2017 5:55 EDT

how to disable hyperlink in a step of case type which can be viewed by clicking on show all steps.

On clicking of 'show all steps' the case stages and steps gets populated. The current step is displayed in hyperlink and while clicking of it, user can start working on it. This is causing security issues, since the case is not assigned to the user however clicking on the hyperlink they can start working on it. The same issue happens when the case is assigned to some WB. Please suggest if there is a way to disable the hyper link.

***Updated by Moderator: Lochan. Removed user added helpme tag. Apologies for confusion, shouldn't have been an end-user option; updated Categories***

Case Management User Experience
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