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vsrirama Member since 2018 7 posts
Ford Motor Company
Posted: March 3, 2020
Last activity: May 22, 2020

How to disable previous menu items in the converation in IVA webchat?

We have created a webchat channel using Pega IVA. Where we are providing some menu items. So as conversation goes on. We want to disable the menu items, from which user has already selected an option. How can we achieve it?

Pega Intelligent Virtual Assistant
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