Question
Pegasystems Inc.
JP
Last activity: 20 Dec 2016 6:17 EST
How to disable tree grid grouping multiple covered cases in "My Cases" list ?
I am using PE 7.2.1.
As attached image shows, the covered case displays directely under the cover case when there is only one covered case,
however, if there are more than one covered case, "My Cases" Tree gird groups multiple covered cases further by their case type.
Are there any wayt to prevent this behavior of Tree grid?
I wanted all covered cases display in "Flat Mode" wihtout being grouped by their case type.
Pegasystems Inc.
IN
Hello Chunzi,
Is the above screen shot displaying the drill down result in a report definition ?
If so, Could you please uncheck the "Do not display group headings" checkbox in the Report viewer tab and test the scenario.
Best Regards,
Mounika
Pegasystems Inc.
JP
Hi Monica,
It is my cases list on the manager portal screen.
It is NOT drill down result of a report.
Accepted Solution
Pegasystems Inc.
JP
by Pankaj Rawal on Dec 12, 2016 8:07 PM
There is an extension activity to achieve this behavior : pyLoadMyCasesNestedGrouped.
You can override this activity in your application and add the first step as Exit-Activity which should ideally stop this grouping.