Posted: 14 May 2016 21:31 EDT Last activity: 15 May 2016 9:34 EDT
How to display assignment when requirement is like this...
we have requirements to display all the assignment of a logged in user where we are using a report definition of the Assign-Work list class to display all the assignment of the corresponding logged in user.But we have another requirement where user can search with the file number where we are using the same assignment class report definition to filter the item with that file number in any user work list.
But if the assignment is inside any workbasket we could not able to display this,or take this scenario when assignment exists both work list and work basket how system will display this.
While the work assignment presented to user, logic should be give user access to what they need to work on, while the search case/file is performed, the user should get access to the file rather than individual assignments. file can have multiple subcases and it is not an nice idea to show multiple assignment in search grid as that will confuse user. Best solution is present the file/case and user can open and see different stage of the subcases under that.
the simple solution is to create another RD on work table and let the search performed from there.