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Mohamed Shaik (MohamedS7542)
US Department of Justice

US Department of Justice
MohamedS7542 Member since 2019 1 post
US Department of Justice
Posted: June 8, 2020
Last activity: June 9, 2020

How to Display Resolved case with all data(if active case had 10 UI section - resolve should have all of them) with read only.

we have following business requirement, when case is resolved.

1) Case Searchable ( this is OOTB)

2) Resolved Case should have same view as when it is active (UI & Data perspective) with read only, no active assignment. 

     when user search should display read only,all 10 UI Sections( Tab, collapsible)


can this achievable ? they do not want reports any other mechanism.

***Edited by Moderator: Pallavi to update platform capability tags***  

Pega Platform 8.3.1 Case Management User Experience Other Industry