Question4Replies3950Views RashmiRaj Member since 2013 33 posts Accenture Posted: 4 years agoLast activity: 3 years 10 months ago Closed Solved How do I raise a support request to Pega ?Hi,We have an issue of starting flows in the Create case shapes not launching in Pega 7.1.9 . The same is working fine in Pega 7.2. Could some one help me with the steps to raise a support request (SR) with Pega for the same ?Thanks,Rashmi***Updated by Moderator: Vidyaranjan. Removed user added #helpme and Ask the Expert, FAQ tags. Apologies for confusion, shouldn't have been an end-user option***×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoshyaj PEGA replied to RashmiRajHi Reshmi, Could you let me know which browser version you are using. Fot SR creation you can follow the below thread. https://pdn.pega.com/community/pega-product-support/question/create-peg… Posted: 4 years agoLochan_DV MOD replied to RashmiRajHi Rashmi, Would you consider troubleshooting the issue here before creating an SR? If so, please let us know more details such as the issue scenario and steps to replicate it. Regards, Lochan | Community Moderator | Pegasystems Inc. Accepted Solution Posted: 3 years agoRashmiRaj Accenture replied to RashmiRajI have reached out to the Pega Global help desk to solve this issue. This can be closed. Posted: 3 years agoLochan_DV MOD replied to RashmiRajHi Rashmi, Thanks for the update! Please let us know the SR number so that we may tag it to this post and track it to closure. We will then update this post with the resolution so that it benifits other community members who have the same question! Regards, Lochan | Community Moderator | Pegasystems Inc.