Question
Last activity: 30 Mar 2018 14:48 EDT
How do i restrict acces to a user own cases
How can I set a restriction so users in a specific access group can only see his/her own cases?
Updated: 30 Mar 2018 10:45 EDT


Pegasystems Inc.
US
Hi Susan,
Thanks for your response. Could you please check the last link you suggested? I get a "Content not found" .
Max
Hey @MaxW7041,
Unfortunately the Pega 5.4 PDN Article was archived but I will try to find the similar article or related info for Pega 7. I'll remove that link from @SusanLiu's comment as not to confuse anyone else.
Thank you for bringing this to our attention!
Hey @MaxW7041,
Your Pega Transcript in your PDN profile suggests that you are using Pega 7.2. if that's not right, definitely let us know the version you're on and we can find more specific content for you!
Start with these Pega 7.2 Help topics:
https://pdn.pega.com/sites/pdn.pega.com/files/help_v72/procomhelpmain.htm#security/sec-access-groups-con.htm
https://pdn.pega.com/sites/pdn.pega.com/files/help_v722/zstandarddata/data-admin-operator-accessgroup.htm
See PRPC:WorkUsers
and other related content in these Help topics.
At this moment we're using 7.2 but are planning to migrate to 7.3 next week.
Hi,
Please check below pdn links. They may provide the answers for you.
https://pdn.pega.com/community/pega-product-support/question/restrict-workbasket-particular-users
https://pdn.pega.com/community/pega-product-support/question/case-management-vs-access-manager
Thanks,
Susan