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Seri Charoensri (chars1)
PEGA
Sr. System Architect
Pegasystems Inc.
AU
chars1 Member since 2015 46 posts
PEGA
Posted: April 2, 2017
Last activity: April 4, 2017
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How do I use SnapStart to launch a CPMInteraction portal with a given customer?

Hi, Our client has a requirement to launch CPMInteractionPortal from external system, I can launch the port with the SnapStart below, given that my Access Group has the CPMInteractionPortal set to be my default portal. The URL will simply launch the interaction portal "http://xxx:nn/prweb?pyUserIdentifier=AAAA&Password=cnVsZXM=". Is there an activity to add to the URL, with params that will get the customerID and start the interaction for the customer.

If I use the SnapSpart, I only get the harness of customer search (attached), but not the whole portal.
http://aaaa:xxxx/prweb?UserIdentifier=AAA&Password=BBB64Encoded&portalThreadName=OpenPortal&portalName=CPMInteractionPortal&pyActivity=PegaCPMFS-Work-Interaction.CPMInvokeInteractionStartActivity&WorkPageClass=PegaCPMFS-Work-Interaction-Call

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