How do you find the Enabled Users in PegaCall 7.1?
Where did they move the Enabled Users in PegaCall 7.1? In 6.1 it was under Pega - ChannelServices - PegaCall - Utilities - EnabledUsers. In PegaCall 7.1 the pyChannelServicesMainMenu was withdrawn and replaced with a version that does not call the listview CTIEnabledUsers, although it still exists in the PegaCall rulesets.
We don't show anything under CTI Links Session List, but I show that I am logged into our CTI server, and I am getting the screen pop. We're using the old Link Server method, not the Link Engine. The login activity we are using is ChannelServices-Session-CTILink-Classic. Our goal for now, is to get CTI working in pega 7 as it was working in pega 6, since we don't have the upgraded telephony equipment, yet, required for pega 7. Thank you for the information.