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DavidG4476 Member since 2020 2 posts
Ernst & Young
Posted: 1 month ago
Last activity: 5 days 14 hours ago

How does pulse email notifications work and how to activate them?

Hi guys. can anybody give me a full explanation of how this kind of notifications work, and what do I need to do to activate them just for my implementation? I have all checked but I'm not receiving emails in any scenario. 

Following PEGA documentation, I saw that I had to move pyPulseNotificationsEmailAccount data transform to my application ruleset and change the source value to one valid Email Account, but I already did this and isn't working yet. Below the link I followed:

https://community.pega.com/sites/default/files/help_v81/procomhelpmain.htm#pulse/pulse-configuring-email-notifications-tsk.htm

Notification preferences for Email Notifications

Thank you in advance. Regards.

Pega Sales Automation for Financial Services 8.1 Conversational Channels Financial Services System Architect
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