Question
2
Replies
90
Views
Posted: June 25, 2020
Last activity: July 6, 2020
Solved
How to download attachments of a case which is submitted by user from browser (business portal)?
Client told to IT Team that they need all attached files of a case which was submitted by user from browser (business portal), twenty plus Case IDs are given to IT Team, so, now we need to provide attached files of each Case (Work Object) to Client.
How to download attachments of a case which is submitted by user from browser (business portal)?
I am able to see attachment names in clipboard but I need to download and give it to Client.
Thanks
***Edited by Moderator Kayla to update General to Product***
Posted: 7 months ago
Thank you for sharing the resolution!
Pallavi M | Moderator | Pega Collaboration Center
1. Get the pxlinkedrefto from attachment table (pegadata.pc_link_attachment) or it can be from indual schema, it depends on your design.
2. Use OOTB activity DisplayAttachFile and pass the pxlinkedrefto value as first parameter, it will download the file to your local machine.