Zion Judson (judsz)
GCS Solutions Engineer I
Pegasystems Inc.
judsz Member since 2019 7 posts
Posted: January 13, 2021
Last activity: January 13, 2021
Posted: 13 Jan 2021 14:19 EST
Last activity: 13 Jan 2021 14:27 EST

How to Edit Pulse Email Notification Output Display

I am trying to edit the output of the pulse notification when someone mentions you in a pulse message. The reason being is because each case is given a case ID but users don't know what specific case it is so I would display a field with in my application called client name instead of the case ID so when users get a pulse notification they will now know what client the pulse notification is from and won't have to go into the case by using the case ID to find the client name but it will now be in the pulse email notification.

Pega Platform 8.6 Case Management Technology Services Business User