Vudumula Chiranjeevi (VudumulaC)
Cognizant Technology Solutions

Cognizant Technology Solutions
VudumulaC Member since 2016 11 posts
Cognizant Technology Solutions
Posted: February 18, 2020
Last activity: February 19, 2020
Posted: 18 Feb 2020 2:47 EST
Last activity: 19 Feb 2020 14:29 EST

How to enable TLS1.2 for LDAP Authentication in Pega 7.1.7

Hi Team,

We had been using Ldap authentication in Pega 7.1.7 where we had configured the ldap server,port and bind details and the url was starting with ldap://. Recently we got a mail asking us to change the ldap server and bind details like bind name and password. The new ldap protocol is ldaps://. After we made all changes when we login to application it is throwing below error. We have even installed SSL certificates given by ldap team too. Can anyone help me on how to resolve this issue.


External authentication with LDAP failed :  javax.naming.CommunicationException: simple bind failed: <<LDAP server: port>>. Root exception is Connection reset.




***Edited by Moderator Marissa to update Pega Academy to Product; product/version tags****

Pega Platform 7.1.7 Security
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