VdvPrasad Member since 2016 13 posts
Machint Solutions Ltd.
Posted: 5 months ago
Last activity: 2 months 1 week ago

How to enable web chat bot for case manager portal

Hi All

I have an application build on Pega rules(no customer service ) 

I have created a chatbot with multiple services and generated mashup able to test as web mashup in the external site and in preview console on interfaces landing page 

how to enable web chatbot option in case manager and user portals at right bottom corner 


as user login, a hovering chat icon will be shown on the right bottom corner once user click a chat window should open 

page version 8.3.1 


Pega Platform 8.3.1 Conversational Channels Cross-Industry Senior System Architect
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