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devi Vemuri (VdvPrasad)
Machint Solutions Ltd.
Lead Pega Developer
Machint Solutions Ltd.
IN
VdvPrasad Member since 2016 14 posts
Machint Solutions Ltd.
Posted: April 24, 2020
Last activity: November 23, 2020
Posted: 24 Apr 2020 8:11 EDT
Last activity: 23 Nov 2020 7:03 EST
Solved

How to enable web chat bot for case manager portal

Hi All

I have an application build on Pega rules(no customer service ) 

I have created a chatbot with multiple services and generated mashup able to test as web mashup in the external site and in preview console on interfaces landing page 

how to enable web chatbot option in case manager and user portals at right bottom corner 

Requirement

as user login, a hovering chat icon will be shown on the right bottom corner once user click a chat window should open 

page version 8.3.1 

 

Pega Platform 8.3.1 Conversational Channels Cross-Industry Senior System Architect