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Sachin Kumar (Sachink2062)
Tata Consultancy Services
ASE
Tata Consultancy Services
IN
Sachink2062 Member since 2018 1 post
Tata Consultancy Services
Posted: October 7, 2020
Last activity: November 21, 2020
Posted: 7 Oct 2020 7:21 EDT
Last activity: 21 Nov 2020 3:38 EST

How to enable webchat bot for user/manager portal

Hi All

I have an application build on Pega rules(no customer service ) 

I have created a chatbot with multiple services and i want to enable web chatbot option in case manager and user portals 

Requirement

as user login, he will be able to show the same (chat) screen as in the preview console.

page version 8.4.0 

 

***Edited by Moderator: Pallavi to move from Pega Academy to Product***
***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.4 Conversational Channels