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Gilmer Torres (GilmerT5)
AgileThought
Programmer Analyst
AgileThought
MX
GilmerT5 Member since 2018 2 posts
AgileThought
Posted: November 25, 2020
Last activity: November 26, 2020
Posted: 25 Nov 2020 16:17 EST
Last activity: 26 Nov 2020 17:25 EST

How to execute a SLA from a branch with an agent?

Hello Pega comunnity.

I have the following technical challenge.

How to execute a SLA from a branch with an agent?

 

Thank you

 

Regards

Pega Platform 7.4 Enterprise Application Development Dev/Designer Studio Insurance System Architect