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EugenioC Member since 2018 1 post
Viewnext SA
Posted: 1 year ago
Last activity: 9 months 2 weeks ago

How to expand Pega Marketing Real-Time Container APIs?

Checking the CaptureResponse API for Pega Marketing Real-Time Containers, we have observed that while there is a way to specify the response of a customer to an Offer (Accepted, Rejected,...) by means of the request field "Outcome", there is no way of, for example, specifying the reason for rejecting an offer (when Outcome = "Rejected").

Is there any way to expand the OOTB APIs to include this or further information as additional request/response fields?

Thank you in advance,

Eugenio

Pega Customer Decision Hub Pega Marketing Low-Code App Development
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