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Sarath Prashanth (SarathPrashanth)
CAPGEMINI
Senior Application Consultant
CAPGEMINI
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SarathPrashanth Member since 2016 51 posts
CAPGEMINI
Posted: April 28, 2019
Last activity: March 23, 2020
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How Facebook chat bot response is sent from pega end

All-

I have configured a messenger bot.

i send a message which initiate a case type, and i got the first question i configured on the flow displayed in the messenger.

Now i type a reply for that question but i am not getting any response back.

Basically i get the first question i configured in the flow nothing after that.

Even i traced the Service HTTP, i am not able to see the response in any page.

But when i run the same process from Pega chat bot console, it works, i get all the question.

***Edited by Moderator Marissa to update platform capability tags****

Pega Intelligent Virtual Assistant Conversational Channels Data Integration Java and Activities
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