Posted: 7 Nov 2018 14:32 EST Last activity: 7 Nov 2018 16:25 EST
How to find active assignments of user
Need to place a check in system to skip the creation of assignment if it's already available with user based on assigned id, assignment status and flow name until the case is in same stage.
The approach we are taking is to iterate through pxflow pages to check the pxRouteTo parameter along with other assign parameters instead of browsing the assignment table to find out the existing assignment.
Is it right approach ? Is there any consequences around updating the pxFlow pages by Pega engine(7.3) .
***Edited by Moderator Marissa to update platform capability tags****