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PraveenchandK Member since 2019 2 posts
AltisourceBusiness Solution Pvt Ltd
Posted: 4 months ago
Last activity: 2 weeks ago

How to find failure email id from dsn email

Hi all,

In my business scenario, after creating case, I'm sending a welcome email with 3 or 4 email id in TO, CC and BCC field. I need to know the e-mail triggered is delivered to all recipients.

I created a Email listener with DSN enabled and in the Email Service, I configured the request header and DSN Data as attached. While tracing the email service, I'm not able to find which email id is failed for the email sent. Is the detail will be available in pyInboundEmail page or from where I can get the detail

eg: if we are sending mail with 4 email id and if 2 are failed, i need to know which 2 email id is failed. 

 

***Edited by Moderator Marissa to update Pega Academy to Product***

Pega Platform 8.2.1 Cloud Services Pega Cloud Technology Services Business User
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