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CBA
Posted: December 28, 2017
Last activity: March 29, 2018
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How to flush/Remove thread from clipboard
I have a requirement where I have to flush/remove the thread from clipboard based on some conditions. Searched for same in PSC!
We are doing Open assignment on click of Case ID, if I close this case and open the new clipboard is not getting refresh/flushed/removed for previous case ID. Hence we are facing issue while showing values in UI.
Note: I tried with RemoveThread OOTB, it didn't work.
Hi Gayathri,
Thanks for posting on PSC.
If I understand reported behaviour correctly, data isn't getting removed after closing the case. Thus, when you're doing Open Assignment on click of Case ID, its loading stale data.
You can configure an activity with "Page-Remove" method for that particular page.